Media Policies + FAQ's

Q: How can I get facts, information, quotations and images from Mall of America®?
A: You can find information and quotes under Press Releases and images can be found in our website image gallery.

Q: How do I contact Mall of America® about a TV, film or other media production?
A: Please feel free to contact any of our team members in the public relations department as listed on the PR contacts or by calling 952-883-8810 and asking for public relations.

Are you a member of the media looking for more information? If you would like receive press releases, please email the Public Relations Coordinator in our PR department.

Media Guidelines

Media must be credentialed and have prior permission to shoot in Mall of America®. This means all members of the media party must wear a media badge at all times while taping and filming on Mall of America® property.

• Once granted permission, you MUST either check in at the East Guest Service Desk (open regular retail hours) or meet with someone in the PR Dept. to receive your media badge.
• You have permission to film in Mall common spaces only, meaning the main corridors of the Mall as well as Nickelodeon Universe®.
• You are not allowed to film in any tenant spaces (stores or restaurants) without receiving prior permission from them.
• You are not authorized to film uniformed security personnel or procedures without prior authorization.
• You are not allow to conduct survey’s or questionnaires with any Mall guests as we have an in-house research company and they are the only individuals allowed to interview guests.
• If you wish to film outside on Mall property, or in the parking ramps, you must coordinate this with the PR Dept. who will then coordinate with Mall security.
• You are not allowed to use light set-ups or tri-pods in high traffic areas or on busy days – exceptions can be made. This guideline is in place for the safety of you and our guests.
• You must be able to carry all your equipment in on your back. No carts or dollies may be used for transporting equipment into the building.
• Minors, those under the age of 18, cannot be taped or filmed without parental consent.

Students/Special Projects

These requests are done on a case-by-case basis so please submit a written request. Please contact one of the members of our Public Relations department to receive permission or contact us via e-mail.

Any media this is not following the above rules will be asked to leave Mall of America® property.