Mall of America® has four Guest Service desks conveniently located at the east, west, north and south entrances on level one. You can find exact desk locations on our directory. The desks are open during Mall hours and are available to assist guests with questions as well as offer the following services:
Gift Cards, MOA® Coupon Books and most attractions passes are available for purchase at all Guest Service locations. For more information on gift cards specifically, visit Mall of America gift cards.
Lockers are available for rent at Mall of America. They are all-day rentals and come in a variety of sizes. Lockers are self-serve and accept cash or card. Locker locations and sizes are as follows:
Single and double strollers, wheelchairs and shopping carts are available for rent at all guest service desks. All rentals require a refundable $5 deposit due upon rental of equipment. All equipment must be returned before Mall close. All equipment not returned or returned damaged will be assessed the full value on the guest’s credit card.
|Electronic carts||$35 daily (no deposit required)|
|Shopping carts||$7 daily|
All restrooms are handicap accessible and family restrooms are located on the first floor by each entrance.
Did you lose something while at Mall of America? Our guest service team members are happy to assist. There is also an online form available for missing items claims. Due to the large quantity of items turned in as lost articles, we are only able to hold items for a one week period before they are donated to charity.
For further assistance please call 952.883.8800
|“One Call for the Mall”||952.883.8800|
For phone numbers to our attractions, visit here.