Mall of America® has four Guest Service Desks conveniently located at the East, West, North and South Entrances on Level one. The desks are open during Mall hours and are available to assist guests with questions and offer the following services:

You can find information desk locations on our directory.

You can purchase Mall of America gift cards and Mall of America® Coupon Book at all Guest Service desks. Souvenir shopping bags are also available for $2.

Lockers

Lockers are available to rent on levels 2, 3 and 4 at the East entrance and on level 1 on the West side next to the Guest Services desk. Lockers are all-day rentals only and come in three sizes to accommodate purchases and travel luggage:

Reg

$6

Large

$8

Extra Large

$11

Jumbo

$13

Stroller Rental

Single and double strollers are available to all guests.

Single stroller

$6

Double stroller

$8

All rentals require a refundable $5 deposit due upon rental of equipment. All equipment not returned or returned damaged will be assessed the full value on the guest’s credit card.

Security Employment

Security Employment.

Wheelchair Rental + Special Needs Assistance

Wheelchairs and shopping carts are available to all guests.

Electronic carts

$30 daily

Wheelchairs

$5 daily

All rentals require a refundable $5 deposit due upon rental of equipment. All equipment not returned or returned damaged will be assessed the full value on the guest’s credit card.

Lost + Found

Did you lose something while at Mall of America®? Guest Services Desks throughout the Mall will be happy to assist with lost and found issues. There is also an online form available for missing items claims.

For further assistance please call 952-883-8932.

Mall of America® Phone Numbers

“One Call for the Mall”

952-883-8800

Security Dispatch

952-883-8888

Mall of America Tourism

800-879-3555

Nickelodeon Universe®

888-276-6679

American Girl®

877-247-5223

SEA LIFE™ Minnesota Aquarium

866-823-9317

Theatres at Mall of America®

952-851-0074

Rick Bronson’s House of Comedy

952-858-8558

LEGO®

952-858-8949

A.C.E.S. Flight Simulation

952-920-3519